Privacy Policy

At McCurtain Memorial Hospital, also referred to as MMH, we respect the privacy of all visitors, patients, and users of our website. Please read our Online Privacy Policy carefully so that you understand our privacy practices relating to information we gather through this website.

 

Online Privacy Policy

You can view the policy in full or select a specific privacy topic from the list below.

The Information We Collect
Protecting the Privacy of Children
Email Addresses
Mobile Phone Numbers and Text Messaging
Devices and Browser Level Information
Pop Up Surveys
Information Collected by Third Parties
Security
Disclosure of Information
Retention of Information
Text Messaging Terms of Service
Changes to this Privacy Policy
Questions or Complaints

 

How to Contact Us

For questions about privacy, please contact 580-286-7623.

 

The Information We Collect

The information gathered by mmhok.com generally falls into two categories: information supplied by visitors to the site when they register, complete forms, request information, or initiate transactions, and tracking information gathered as visitors navigate through the site. Third party providers, whose sites may be featured on and accessed through our site, may gather information as well.

The information you provide helps us respond to your requests, questions, or comments. It may also assist us in providing physician referrals, information about programs and services, online pre registration, class or seminar registration, employment opportunities, and other services requested through the website.

If you submit an Application for Employment, we may require various demographic information including your name, address, telephone number, work history, education, particular skills or training, honors and awards, and professional licenses. We may also ask for employment references and your consent to various terms and conditions of employment.

In all cases where we invite you to submit questions, comments, or requests, we may ask for your email address or phone number so we can respond to you.

Mobile phone numbers may be collected when patients provide them through online forms, registration paperwork, appointment scheduling, patient communications, or other interactions with MMH. We collect mobile phone numbers to communicate with patients via SMS and/or RCS text messages for purposes such as appointment reminders, billing notifications, care coordination, and other health care related updates.

 

Protecting the Privacy of Children

MMH does not market to or employ children. Children should always get permission from their parents or guardians before sending any information about themselves, such as names, email addresses, or phone numbers, over the Internet to us or to anyone else.

If you are under 18, please do not provide any personally identifying information during your visit to mmhok.com.

 

Email Addresses

If you provide us with your email address, from time to time we may send you emails that we believe may interest you. We will not share your email address with providers of products or services for marketing or promotional purposes.

If you do not wish to receive email communications, please indicate when you give us your email address that you prefer not to receive such information.

If you provide us with your email address, we may also use your email address to answer any email you send us or to follow up on your visit concerning registration, physician referrals, classes, programs, or services. Such follow ups may include inquiries regarding transactions or submissions of information that appear incomplete.

 

Mobile Phone Numbers and Text Messaging

When you provide your mobile phone number to McCurtain Memorial Hospital, we may use it to communicate with you via SMS and/or RCS text messages for purposes such as appointment reminders, billing notifications, care coordination, and other health care related updates.

Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We may share your mobile number only with service providers directly involved in delivering text messages on our behalf, such as messaging vendors, telecom providers, or other vendors necessary to support text message communications.

We will not use your mobile number for unrelated marketing without your express written consent.

You are not required to opt in to text messaging as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

 

Devices and Browser Level Information

We routinely log non personally identifiable information that is automatically generated when users visit or use the website and its services as a byproduct of the user’s activities. This information includes, but is not limited to, HTTP header information, such as the browser being used at the time, the operating system being used at the time, and the URL of the webpage or other asset within the website that is being requested.

This information is automatically passed between a user’s device and analytics tools and may also include details relating to the activities users perform within the website, such as what links they click, the order in which they access specific web pages, and the search queries they perform.

In addition, our web server may automatically collect your IP address when you request pages from our server. An IP address is a number that is used by computers connected to the Internet to identify your computer so that data, such as the web pages you request, can be sent to you. Your IP address does not tell us who you are.

We may also collect information on the operating system you are running on your computer and the web browser software you are using to access our site so we can optimize our site for commonly used operating systems and web browsers.

We may also use standard Internet tools, such as third party web analytics and heat map tools, to help analyze where visitors go and what they do while visiting our website.

 

Pop Up Surveys

We may provide you the opportunity to participate in surveys. Participation in these surveys is completely voluntary. Your feedback helps us improve the website and other products and services. Unless otherwise stated, we do not collect personally identifiable information through pop up surveys.

 

Information Collected by Third Parties

Our website may include links to other websites and may provide access to products and services offered by third parties whose privacy policies we do not control.

When you access another website, purchase products or services, or conduct other transactions through our website, the use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

The provider’s privacy practices may differ from ours. If you cannot find the privacy policy of any of our provider partners through a link from the site’s home page or from the pages on which the products or services are offered, you should contact the provider directly for more information.

 

Security

We use reasonable, appropriate, and customary procedures and technologies to help protect the confidentiality of personal information you send to us.

Generally, the information we collect from our visitors is stored in databases we control. Physical access to the servers on which visitor information is stored is restricted. We do not share your personal information with anyone except as described in this Privacy Policy or as may be necessary to respond to your request, provide services to you, verify information, comply with legal requirements, or support hospital operations.

We make reasonable efforts to ensure that business partners’ websites to which we link, or with whom we share information to provide services to you, employ security measures that meet our criteria and standards.

Some of the security measures we use may include:

Policies and procedures to ensure your information is only accessible to people who need the information and is used for the purposes intended.

Use of SSL encryption to securely transmit sensitive information between your computer and our website.

Use of strong encryption methods to store and exchange data between systems and those authorized to use your information.

Use of secure methods to destroy and dispose of your information when it is no longer needed.

Reasonable efforts to ensure that our systems are running up to date anti virus software and that security updates are installed.

Please note that most web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your personal information over the Internet, you may contact MMH directly for alternate submission options.

 

Disclosure of Information

The personal information supplied by applicants for employment may be shared selectively with individuals in the Human Resources Department of the hospital. It may also be shared with recruiting and hiring managers who have a business reason to know the information because of their assigned duties.

Any personal information submitted through the “Contact” or “Contact Us” form may be sent directly to the appropriate department director or hospital representative, who may share it with departmental or other hospital personnel whose training or expertise is necessary to provide an answer to the inquiry.

We may occasionally release information about visitors to our site when release is appropriate to comply with the law or to protect the rights, property, or safety of visitors to our site, our patients, our customers, the public, or MMH.

As our business grows, we may buy or sell various assets. In the unlikely event that MMH, one of its affiliated units, or substantially all of its assets are acquired by another company, information about our visitors may be among the transferred assets.

 

Retention of Information

The information submitted through this site is retained in accordance with applicable state and federal laws, document retention policies, and hospital policies.

 

Text Messaging Terms of Service

McCurtain Memorial Hospital uses text messaging to communicate with patients for purposes such as appointment reminders, billing notifications, care coordination, and other health care related updates.

You are not required to opt in to text messaging as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

Message frequency may vary.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA compliant. However, MMH takes reasonable precautions to safeguard your privacy by restricting the content of these messages to non sensitive notifications. Any messages containing detailed Protected Health Information, also known as PHI, will be sent through a separate, secure messaging channel when appropriate.

You may opt out of receiving text messages at any time by replying “STOP.” You will receive a final confirmation text to verify you have opted out. No further messages will be sent unless you authorize MMH to restart text communications.

If you would like to rejoin, you may authorize MMH to restart text communications by texting “START.”

For help, reply “HELP” or contact us at 580-286-7623.

Your consent data and mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

 

Changes to This Privacy Policy

This Privacy Policy is subject to change. The web is an evolving medium. If we need to change our Privacy Policy in the future, we will post the updated policy promptly.

If at any point we decide to use personally identifiable information in a manner different from what was stated at the time it was collected, we will notify you and give you an opportunity to opt out of the proposed use.

By using mmhok.com, you agree that your visit to our site, and any dispute over privacy, is governed by the then current version of the Online Privacy Policy.

 

Questions or Complaints

If you have any questions or complaints that concern this Online Privacy Policy, please contact the Privacy Officer at McCurtain Memorial Hospital. The representative will respond to your inquiries or help resolve any dispute concerning this Online Privacy Policy.

Effective date: June 29, 2026