Job Posted: 10/04/2022
Information & Technology Specialist

McCurtain Memorial Hospital has an immediate opening for: Information & Technology Specialist.
This is a Full-time Position.
This position reports to: Director of IT.

JOB SUMMARY:

Responsible for the installation and maintenance of PC's, terminals, printers, data links and software for the facility.  Assists staff with operational needs. 

 

DUTIES AND RESPONSIBILITIES:

 

  • Responsible for the creation of new user accounts across all systems.

  • Insure users have the proper access to successfully perform their job duties.

  • Responsible for the user access termination across all systems.

  • Provide support to all IT related hardware including but not limited to desktop computers, laptops, printers, switches, servers, firewall and peripherals.

  • Provide support to users for issues accessing or utilizing any and all systems.

  • Provide first line of support for vendor supplied hardware and applications and facilitate resolution from vendors.

  • Communicate with end users to solve IT issues in a timely manner.

  • Provide training to end users on new applications and features.

  • Document issues and solutions with management.

  • Provide 24-hour support by means of an on-call system.

  • Maintain backups of systems in accordance to disaster recovery.

  • Other duties as assigned relative to the department.

 

 

PROFESSIONAL REQUIREMENTS:

 

 

GENERAL

Language Skills:

  • Ability to communicate in English, both verbally and in writing.

  • Excellent interpersonal skills.

  • Excellent presentation skills.

 

Physical Demands:

 

Regulatory Requirements:

  • Associates Degree in Electronics or Computer Science.

  • Minimum of one (1) year experience in related field.

 

Skills:

  • Knowledge of computer technology and equipment; modems, printers, PC's.

  • Knowledge of data communications hardware and software.